Need Help?
Technical Questions
Go to the
Technical Support page for help with:
- Questions about social sign-in with Facebook and Google
- What to do if you encounter errors and error messages
- How to disable pop-up blockers
- Further instructions to assist with filling out applications and sending transcripts
Browser Requirements
Apply to Virginia's Community Colleges is web-based and only requires an Internet connection and browser to use. We recommend using the compatible browsers and configurations listed below in order to get the best use out of the system.
Compatible Browsers Effective July 1, 2016
Windows
Mac
Note: other operating system/browser combinations will likely work, but are not actively tested or officially supported.
Browser Configurations
The following must also be installed or configured in order to use critical applications on this website:
- Adobe Reader (download)
- Pop-up blockers disabled or configured to allow pop-up windows from this website
- JavaScript and Cookies enabled (see our privacy policy)
Apply to Virginia's Community Colleges is accessible on a variety of phones, tablets and other devices. However,
Apply to Virginia's Community Colleges does not offer a mobile app at this time.
Other Questions
Please choose a contact option below:
- U.S. toll-free hotline:
1-800-GO-TO-XAP (1-800-468-6927)
From outside the U.S. and Canada, call 424-750-3900 and ask for customer support.
- Email:
Send us your comment or question using Talk to Us.
- Chat:
with us to get answers quickly and easily.
A customer support representative is available on business days
from 8:00 AM to 8:00 PM ET, Monday through Friday (excluding
holidays).
Extended Weekend Customer Support Hours
| Dates |
Hours Available |
| Saturday, April 28 - Sunday, April 29, 2018 |
9:00 AM to 5:00PM ET |
| Saturday, May 5 - Sunday, May 6, 2018 |
9:00 AM to 5:00PM ET |
| Saturday, May 12 - Sunday, May 13, 2018 |
9:00 AM to 5:00PM ET |
| Saturday, May 19 - Sunday, May 20, 2018 |
9:00 AM to 5:00PM ET |