Email Customer Support

Please contact the VCCS college you are applying to directly, if you have issues or questions about logging into the MyVCCS Student Account portal, your EMPLID, email access, ID verification, submitting an application with incorrect information or course/program availability.

The following form is if you are experiencing issues signing into this site or having problems filling out the VCCS online application. Send in your question with your email address and customer support will respond as soon as possible.

Quick Links


  • Email Support
  • 1-800-GO-TO-XAP
  • From Outside the U.S. Please call 1-424-750-3900